🎧 Why Your B2B SaaS Growth Strategy Is Not Scaling Like It Should
Marlena Sarunac joined Gururaj Pandurangi on Thrivecast to talk about a problem that shows up all the time in B2B SaaS: growth looks healthy on paper, but it is not actually compounding.

The team is moving.
Campaigns are live.
The dashboard is not alarming anyone.
But the momentum... just not building the way it should.
That's usually when companies start reaching for louder fixes: a rebrand, a new category, a new campaign, a new channel, maybe even AI slapped onto something users already do not fully understand.
But often, that's not the real issue.
This conversation gets into the quieter culprit: friction.
The kind that builds across your product, website, and go-to-market motion and slowly drains momentum while everyone is still technically doing their job.
A website might be saying too much and clarifying too little. Onboarding might exist, but still fail to guide users to a clear first value moment. Messaging might lean too heavily on features instead of outcomes. Teams might be working from slightly different versions of the customer, the problem, or what “success” actually means.
None of those problems always look dramatic on their own. Together, they make growth harder to sustain.
If that sounds familiar, The Company Advice’s Friction Finder is a useful place to start.
That's the value of looking at growth as a system.
Not just traffic.
Not just UX.
Not just campaigns.
The full path between what the company promises, what the buyer expects, and what the product actually delivers.
A few clear fixes came out of the conversation:
• audit time-to-value, not just onboarding screens
• write your homepage for one real buyer, not every possible one
• translate features into outcomes people actually care about
• build repeatable loops instead of relying on one-off campaigns
• align Product, Marketing, Sales, and Customer Success around one narrative
Because growth usually does not break in one obvious place. It breaks in the gaps.
And once you can see those gaps more clearly, you can start fixing them.
👉 Listen to the full episode to hear the full breakdown on where B2B SaaS growth gets stuck and what to do when it does.




